Technology Help

Technology Help Desks are fairly well established for on campus users, but are more recent for off campus service. You should explore these help pages immediately to see what kind of help is available to you when you really need it. Much of it is the self-help variety with utioityies for downloading appropriate software. Some sites have technology tutorials in addition to the the emergency kind of assistance. The most mature and best funded site is, of course, Madison's. Although you may not be able to take advantage of all of those DoIT services restricted to Madison students, unless you are a Madison student, there is much at this site that will be useful to you.

General Technology Help

• Superior (http://www.uwsuper.edu/infotech/pcns/software/)
• Whitewater (http://www.uww.edu/TIR/HelpDesk/HelpDesk.htm)
• Madison (http://helpdesk.doit.wisc.edu/)

DoIT's pages are worth everybody's time.

• Oshkosh (http://www.acs.uwosh.edu/documentation/helpdesk/)
• Eau Claire (http://www.uwec.edu/Admin/BITS/bitshome.htm)

When you are using campus library resources as an off campus student, and that describes all students in this program, it is essential to read the pages they develop to guide off campus users. Thes will tell you how to interact with the proxy servers. It is very important to print their directions before doing anything to change your proxy server. If you have problems that are persistent, contact the person listed in contact inforation on the UWSSLEC Library Page.

Library Related Help

• Eau Claire (http://www.uwec.edu/Admin/Library/Guides/proxy.html)
• Superior (http://www.uwsuper.edu/library/offcampus/)
• Whitewater (http://library.uww.edu/remote.htm)
• Madison (http://www.library.wisc.edu/help/tech/techhelp.html)
• Oshkosh (mailto:neises@uwosh.ed)

EAZ, 10/2000
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